Privacy Policy

Vegan Tuck Box is committed to protecting the privacy of our customers and website users. We have written this privacy policy to outline the information we collect, how we use this information, and the choices you have in sharing information when visiting our site.

Using your information

Vegan Tuck Box collects information from our users at several different points on our website. We don’t keep personal information longer than necessary.

Contact details

We request your name, address, email and telephone number when you place an order. We also request payment information (credit / debit card number and expiration date).

This information is used to process your order and for billing purposes. If we have trouble processing an order, we will use this information to contact you.

Credit and debit card transactions are processed using our own Internet merchant account and authorized via a third party payment gateway system. The payment gateway is an authority in trusted modular payment solutions and security systems on the Internet.


When you subscribe for a box we store your information to ensure you receive a Vegan Tuck Box each week / fortnight /month and you do not need to re-enter your information.


When you create an account we store your information so you do not need to re-enter this when placing an order.  This information will be stored until you cancel your account.  Please contact us if you would like to delete your account.


We use cookies (small text files) so that you may retrieve the products in your shopping trolley with no need to go through re-choosing all of them again. However, the cookie will eventually expire if there is no activity  for a number of days. This website’s cookies do not contain any personal information about you.

We will ask for your consent to use cookies when visiting our site. If you refuse you can still access our site, but you will not be able to use the website fully. For example, you will not be able to process an order through our shopping checkout area.


We use a card payment processing system, Stripe to process payments. Stripe will not use your personal information other than to process your payment and will not share your information.

We will not share your information with anyone else (unless required to do so by law).


This website contains links to other sites. Vegan Tuck Box is not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by Vegan Tuck Box.


This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit / debit card number and/or contact information), that information is encrypted and is protected with 128 bit encryption software over an SSL connection. While on a secure page, such as our shopping cart checkout forms, the lock icon on the bottom of Web browsers such as Google Chrome, Safari, Firefox and Microsoft Internet Explorer is displayed as locked.

Notification of changes

If we decide to change our privacy policy, we will post those changes on this page so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

Your Feedback

At Vegan Tuck Box, your privacy is extremely important. If you have any questions about the privacy statement, the practices of this site, or if you would like to request the personal information that we hold about you please contact us and let us know.